How to apply for a Certificate of good conduct online

A certificate of good conduct has a validity period of one year and is also referred to as Police Clearance Certificate. It is provided by the Criminal Investigation Department (CID).
Importance of a Certificate of good conduct in Kenya
It is often common in Kenya for one to be asked to provide a certificate of good conduct in various instances, especially when seeking employment. Every employer wants to ensure that you have a clean criminal record before you are hired or even considered for any position. The certificate of good conduct helps the employer to know that you are indeed a law abiding citizen with good morals and character.
Today, you can easily apply for a certificate of good conduct online in Kenya, we have provided a simple guideline that will help you apply for a certificate of good conduct online at the comfort of your personal computer, smartphone or a cybercafé.
Requirements of applying for a certificate of good conduct
The following are the requirements that are to be met by all applicants of a certificate of good conduct in Kenya:
Must have attained the age of 18 years old and above
An original ID and its photocopy.
For those under the age of 18, a copy of their original birth certificate should be provided.
A fee of Sh1050.
Two copies of the invoice downloaded from the eCitizen website.
A printed copy of the C24 also downloaded from the eCitizen website.
How to apply for a certificate of good conduct online (through eCitizen Portal)
Log in to the eCitizen portal or create an account if you don’t have one. Under 18s should use their parents’ eCitizen account.
Click on the link Directorate of Criminal Investigations and select get services now.
Select the mode of payment and click on make application and then proceed with the application process by clicking on apply now.
The next step involves filling details on the date when you would like to have your fingerprints taken and the location.
The copy of your C24 and the two copies of your invoice. The documents should be printed on both sides of an A4 paper and presented to the department headquarters of the Directorate of Criminal Investigations where you would like to have your fingerprints taken.
Submit the details.
Once everything has been processed, you will be notified via a text or an email on how to download your certificate of good conduct. Always ensure that you follow all the instructions during the application process and seek assistance from nearby police station or any Huduma center near you.